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Recent Posts
by
Laurence Santy
15 Things AI Can — and Can't Do (So Far)
An incredible amount of hype and false rumors surround AI in 2025. Learn 15 things AI can and can’t do, so far.
by
Laurence Santy
8 Types of Affiliate Marketing Fraud — and How to Avoid It
The shady days of affiliate marketing are waning, but it takes more to instill confidence in partners. To rebuild trust, we must actively work to detect fraud.
by
Amber Tiffany
9 Reasons Marketers Are Dumping Lead Forms For Phone Calls
There is a powerful alternative to the lead form you may have been overlooking. Here's how phone calls put lead forms to shame when it comes to lead generation.
by
Owen Ray
Introducing the Ultimate Guide to Conversation Intelligence for Marketers
Learn everything marketers need to know about conversation intelligence software, call tracking, and speech analytics. Download now for free.
by
Amber Tiffany
11 Simple Ways To Get More Calls From Your Marketing Campaigns
Here are 11 easy ways to get started. And if you're not convinced your prospects are interested in calling, this data may change your mind.
by
Owen Ray
How Google Last-Click Attribution Sends Marketing Astray
Adwords last-click attribution may be deprecated, but the question remains, is last-click attribution the best way to gauge marketing performance?
by
Ander Vazquez
How to Land the SDR Job of Your Dreams
Want to get into sales? Here's some practical advice, common mistakes, and some tragic real-life examples of what not to do when hunting for an SDR job.
by
Owen Ray
Using Conversational AI to Connect the Online to Offline Buying Experience
Learn how artificial intelligence can deliver smarter customer insights, resulting in more effective search, social, and display ad campaigns.
by
Laurence Santy
What Is Lead Tracking? Understanding Basics & Benefits
Understand what lead tracking is and its benefits. Improve your sales process with effective lead tracking techniques.
by
Owen Ray
The Most Common Questions About Conversation Intelligence Answered
If you're looking at call tracking and conversation intelligence platforms, you probably have a lot of questions. Here are the answers!
by
Derek Andersen
6 Ways Conversation Intelligence Can Drive More Contact Centre Revenue
The contact centre is a critical part of the customer journey. Learn how conversation intelligence can deliver contact centre experiences that boost revenue.
by
Laurence Santy
What Is Call Attribution and Why Do I Need It?
Here is how you can use call tracking to get attribution for sales that happen over the phone that were driven by your digital marketing.
by
Amber Tiffany
How To Get Call Tracking Data Inside Google Analytics In 4 Easy Steps
Learn how to integrate call tracking data into Google Analytics to measure the impact of your marketing campaigns and find ways to optimize your ads.
by
Owen Ray
How to Personalize Customer Experiences with Data Analytics
Personalization is a core expectation for today's customers. But to deliver seamless personalization, you first need the right data to understand your audience.
by
Debby Haynam
Aerospace Engineer Turned Sales Engineer — How This Invoca Employee Found a Fulfilling Career
Daniel Dubinsky joined us over four years ago. With his background in aerospace engineering, he quickly became a sought-after source of technical information.
by
Nathan Ziv
5 Tips to Succeed with a Multi-Cloud Approach
A multi-cloud approach provides options for building a backend stack that generates the best possible experience for customers.
by
Owen Ray
The Contact Centre’s Growing Role in the Digital Customer Journey
Learn why the contact centre plays an important role in the digital buying journey and how to optimize the experience with conversation intelligence.
by
Derek Andersen
How to Create Lookalike Audiences in Facebook and Google Using Call Tracking Data
Learn how to create lookalike audiences by leveraging call tracking data to target high-intent customers.
by
Jane Irene Kelly
How AI Improves Customer Service Processes
AI is improving customer service experiences and reshaping how businesses implement customer service processes across their organization. Learn more.
by
Blair Symes
How to Drive and Convert More Phone Leads From Google My Business
Google My Business is one of the biggest drivers of local leads. Learn the strategies multi-location marketers use to increase call conversions from GMB.
by
Jane Irene Kelly
AI in PPC: 7 Ways to Make Your Ads More Effective
The industry average return on Google PPC ads is nearly 2:1. Learn how you can boost your ROI even higher with artificial intelligence.
by
Mike McCourt
Inside Invoca Engineering: How We Improved Signal AI Performance Scoring (And How it Works)
Today on Inside Invoca Engineering, we discuss the improvements made to our performance scoring, why we did it, and how our Signal AI performance scoring works.
by
Debby Haynam
Invoca CEO Gregg Johnson Named Top SaaS CEO by The Software Report
We're thrilled to announce that Gregg Johnson, Invoca CEO, is #3 on The Software Report's list of Top 25 Growth Leaders.
by
Derek Andersen
Invoca Achieves Great Place to Work Certification 7 Years in a Row
Getting Great Place to Work (GPTW) certified means more than slapping another badge on our careers page. Learn more here!
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