Revenue execution platforms enable revenue teams to connect customer buying journey data across the marketing team that engages customers and the sales team in the contact centre or business locations that close the deals.
By using a comprehensive, AI-powered revenue execution platform like Invoca, marketing, sales, digital, and CX teams can finally connect their investments directly to revenue, improve digital engagement, and drive higher-quality leads.
It also enables sales teams in the contact centre or at distributed business locations to access information from the customer’s digital journey to provide the best call experience possible and close more deals.
Orchestrate the Full Buying Journey
Connect the buying journey from the first touch to the final sale. Track every digital media dollar and optimise ad spend to drive more revenue, not just more leads.
Optimise for Revenue Growth
Get the first-party data you need to optimise every touchpoint in the buying journey. Learn why leads are leaving your digital experience so you can convert them in the channel that maximises revenue.
Convert More Calls to Customers
Enable your sales and contact centre agents to convert more calls with agent support before, during, and after the call.
Optimise the complete buying journey from click, to call, to conversion
Get complete attribution for every conversion
Drive more high-quality leads, defend your budget, and reduce wasted ad spend with call tracking that gives you attribution for every conversion—whether they happen online or on the phone.
Get granular attribution down to the keyword to fully understand how your campaigns drive conversions. Advanced AI in Invoca's revenue execution platform automatically measures intent, outcomes, and conversions to help you understand your best-performing media and stop wasting your budget on campaigns that don’t work.
Unlock insights from every conversation with AI
Crush your revenue goals and prove your performance with conversation analytics AI that’s incredibly easy for digital marketing, sales, and contact center teams to use. It streamlines your execution of revenue goals.
Unlock hundreds of insights from every conversation and analyse thousands of calls at once with a mix of best-in-class AI. Do it all with the confidence of AI that’s backed by enterprise-grade data security, privacy, and compliance — no black boxes, no compromises.
Create personalised, seamless call experiences
Deliver unmatched call experiences with interaction management powered by real-time digital insights in Invoca's revenue execution platform. Convert more callers into customers by showing agents why customers are calling with digital journey data in real-time screen pops for every call.
Intelligently route callers to the right agent or business location using digital intent data that reduces transfers and customer frustration.
Take automated action on call data in every platform
Invoca’s integrations provide even more value from the marketing, sales, and contact centre platforms you already use. Take action on call data quickly with over a dosen no-code integrations for the most popular platforms.
[Invoca’s] success starts with a vision focused on enabling revenue teams to drive growth by delivering the most complete platform for optimising the entire buying experience.
Class-leading AI evaluates each caller’s sales intent in real time, helping you understand which tactics and campaigns are driving quality leads and conversions, and which ones aren’t.
Use your buyers' digital intent data to route high-value leads to priority call queues to provide an efficient experience that boosts conversion rates, helping you execute revenue goals.
Personalise conversations
Give contact centre agents context about the digital journey that drove the call to provide fast, personalised experiences that delight callers and make them want to buy from you.
Track conversion data across every business location to get a unified view of performance, find opportunities for improvement, and reward high-performing locations.
Boost conversion rates
Automatically QA 100% of inbound calls to locations to detect call outcomes, identify the staff member handling each call, and score their performance. Save time by having Invoca's revenue execution platform identify moments in calls to review to guide your coaching.
Improve call handling
Easily configure call routing rules and IVRs in minutes. Have callers routed by intent, location, or time to the best available location or agent to convert them. Reduce missed sales calls by routing calls to a list of numbers sequentially, simultaneously, or via round-robin until someone answers.
