Recent Posts

Learn how revenue execution platforms help marketers, call centers, and multi-location businesses reduce missed sales call rates and improve followups.

As expectations for the customer experience change, your call center must evolve to meet them. Learn our top predictions for 2024 and how you can adapt.

See how to improve Google Ads attribution Google Data-Driven Attribution for phone call conversions and smart bidding. DDA now works with more conversion types.

Missed sales calls are costing you. Learn how to use Invoca conversation intelligence to recover lost sales and reduce unanswered calls.

Want to mold your telesales team into championship-caliber players? Read this blog to learn the best coaching tactics to take your agents to the next level.

Learn how cloud-based conversation intelligence software integrated with your call center technology. It’s easier than you think!

Despite inflation, demand for travel remains high. Learn why connecting digital marketing to phone calls is critical for travel marketing success in 2023.

Discover the key financial services marketing trends we’ll see in 2025, and how a revenue execution platform can help you capitalize on them.

Insurance consumers often call to buy policies and those calls often come from search. Learn how to drive higher quality sales calls from your search ads.

Call tracking and analytics solutions help marketers optimize their digital campaigns and provide a frictionless telehealth experience. Learn more.

Phone calls are a critical part of the patient journey. Learn how to drive more appointment calls and create seamless call experiences.

Learn how dental marketers are leveraging Facebook ads to start more phone conversations, acquire more new patients, and boost their marketing ROI.

Discover the key healthcare marketing trends we’ll see in 2024, and how a conversation intelligence can help you capitalize on them.

Did you miss out on Invoca Summit 2021? Or just need a refresher? Learn our top 5 takeaways from the conversation intelligence conference in this blog.

Here are the winners from Invoca Summit 2021-the premier conversation intelligence conference. These are the most innovative users of conversation intelligence.

Wondering how to improve your business's online reputation? Gain insights about helpful tools and follow our 10 steps to help improve your online reputation.

Invoca has been named a Leader in The Forrester Wave: Conversation Intelligence: Sales And Marketing, Q4 2021 report. Learn more and download the report.

Learn how healthcare marketers and call center managers are using conversation intelligence to increase patient acquisition and improve patient experiences.

To truly own the eCommerce experience, you need to connect the digital-to-call experience and get deep insights about each customer. Learn how in this blog.

Learn the latest statistics about the call center experience, call center technology, and how cutting-edge managers are gearing up for 2024.

Learn the advantages of shifting to a remote contact center and check out the latest tools managers are using to improve performance.

Learn how marketers use first-party data for customer acquisition, campaign optimization, & better customer experiences with conversation intelligence software.

Dynamic number insertion (DNI) enables businesses to attribute the phone calls generated from their digital advertising - with fewer phone numbers.

Phone conversations are a rich source of customer insights. Learn how teams use call analytics to surface insights at scale to fuel revenue growth.