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Recent Posts
by
Nina Andres
Revenue Execution Hero Spotlight: Kellyanne Perez-Vera
We're putting a spotlight on our most inspiring customers! Today's feature is Kellyanne Perez-Vera, marketing activations manager at Verizon.
by
Debby Haynam
Celebrating Pride Month: An Interview with Rachel Suddeth
Hear from one of our senior software engineers about how to be a better ally, find your authentic self, and how Invoca supports its LGBTQ+ community.
by
Gregg Johnson
Invoca Raises $83M in New Funding to Expand Our Conversation Intelligence Platform
Learn more about how Invoca will invest this funding to accelerate product innovation and lead the future of AI-powered conversation intelligence.
by
Derek Andersen
5 Mistakes that Are Harming Your Healthcare Appointment Conversion Rate
Today's patients demand convenience from healthcare providers. Learn how you can deliver seamless experiences that improve your appointment conversion rate.
by
Nina Andres
Revenue Execution Hero Spotlight: Ann Armstrong
We're putting a spotlight on our most inspiring customers! Today's Revenue Execution Hero is Ann Armstrong from Hazelden Betty Ford Foundation.
by
Grant Burchfield
Invoca Launches EMEA Expansion in Partnership with Five9
We're thrilled to announce we're expanding into the EMEA market! Learn more about our launch and how you can become one of our valued international partners.
by
Derek Andersen
Google Marketing Live 2024 Recap: 6 Crucial Takeaways
On May 21st, marketers from around the world tuned in for Google Marketing Live. Learn about the new AI-powered innovations that Google announced.
by
Owen Ray
Oh, How We’ve Grown! Celebrating the 1-year Anniversary of Invoca’s Acquisition of DialogTech
Invoca acquired DialogTech a year ago today. Here's what has happened since.
by
Owen Ray
7 Ways to Improve the Call Experience for Multi-Location Businesses
Learn how franchises and multi-location businesses can track, measure, and analyze customer phone calls with conversation intelligence to convert more leads.
by
Derek Andersen
5 Criteria for Successful Automotive Sales and Service Call Scoring
Learn our top five criteria for a successful automotive sales and service call, and how you can use conversation intelligence to automate call scoring.
by
Zach Hendrix
5 Key Takeaways from Digital Dealer East
Digital Dealer 2022 is officially wrapped! Learn our top takeaways from the event as well as predictions for the future of the automotive industry.
by
Blair Symes
Multi-Location and Franchise Brands Improve CX and Conversions With Invoca
See how multi-location businesses and franchises improve customer experiences and conversion rates with Invoca conversation intelligence.
by
Nina Andres
Revenue Execution Hero Spotlight: Jeff Arduino
Today's Revenue Execution Hero is Jeff Arduino, National Director of Sales and Resident Experience at Spectrum Retirement Communities.
by
Derek Andersen
How to Personalize the Patient Journey with Conversation Intelligence
Leading healthcare providers use conversation intelligence. Learn how it helps them create personalized experiences that fuel patient acquisition and retention.
by
Owen Ray
Invoca Named an Inc. Best Workplace for a Seventh Consecutive Year
Invoca is a great place to work! See why Inc. Magazine has named Invoca a Best Workplace for seven years running.
by
Nina Andres
Revenue Execution Hero Spotlight: Matteo Togni
We're putting a spotlight on our most inspiring customers! Today's feature is Matteo Togni, a senior manager of digital product in the automotive industry.
by
Derek Andersen
The Ultimate List of Call Tracking and Conversation Intelligence Statistics for 2023
Get the latest call tracking and conversation intelligence statistics. Learn how tapping into insights from phone conversations can help you drive more revenue.
by
Grant Burchfield
How Joining Invoca’s Channel Partner Program Helps You Drive More Revenue
Learn how Invoca works, how it can make your customers and your business more successful, and how to become one of our valued channel partners.
by
Nina Andres
Revenue Execution Hero Spotlight: Chris Erckert
We're putting a spotlight on our most inspiring customers! Today's feature is Chris Erckert, Channel Director at BBQGuys.
by
Nina Andres
Revenue Execution Hero Spotlight: Noah Brooks
We're putting a spotlight on our inspiring customers! Today's feature is Noah Brooks, Manager of Digital Engagement & Analytics for University Hospitals
by
Derek Andersen
Alleviate Healthcare Staffing Shortages with More Efficient Contact Centres
Many healthcare contact centres are currently strained due to staffing shortages. Learn how Invoca helps leading healthcare providers do more with less.
by
Nina Andres
Revenue Execution Hero Spotlight: Lorenzo Clark
For our Revenue Execution Heroes series, we put a spotlight on our most inspiring customers! Today's feature is Lorenzo Clark, VP of Sales at Windstream
by
Derek Andersen
Top Contact Centre Takeaways from Enterprise Connect 2022
Did you miss out on Enterprise Connect 2022? Check out our top takeaways from the event to discover the latest contact centre tips, trends, and technologies.
by
Stacey Watkins
Google Analytics 4: The Complete Guide to Switching to GA4
Google Analytics 4: The Complete Guide to Switching to GA4
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