Tom Phillips

Signal AI Studio makes it easy for marketers to train AI signals that detect the quality of phone leads. Learn about recent enhancements to this product.

To create pre-built scorecards, we studied hundreds of thousands of calls. Learn how they can help you quickly get started with conversation intelligence.

Micro-coaching is the practice of giving your team members immediate and easily digestible feedback. Learn how to scale it across your contact centre.

See how you can reduce call centre agent attrition by creating a coaching process that agents love and using AI to automatically QA and score your calls.