Conversation Intelligence
How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
Google Removed Call Tracking from Business Profiles. Here’s What Marketers Can Do.
Here is how you can get attribution for phone calls from Google Business Profiles to track phone leads after Google removed call tracking features from GBP.
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4 Ways Home Services Companies Can Increase Revenue with Conversation Intelligence
Here's how home improvement service providers can use call tracking and conversation intelligence to drive more revenue and improve customer experiences.
Why Companies Will Value Customer Conversations More in 2024
Learn how businesses are using conversation intelligence software to improve the quality of phone conversations — and build brand loyalty as a result.
6 Ways Marketers Use AI Call Summaries to Drive Conversions and Revenue
Learn how marketers are using AI-derived phone call summaries to get insights into customer conversations from phone calls to businesses to drive more conversio
Invoca Named a Leader in 2024 Opus Research Conversation Intelligence Report
Learn why Invoca is the best conversation intelligence software. Invoca was named a Leader in the 2024 Opus Research Conversation Intelligence Report.
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The Top 10 Advantages of Remote Call Centers
Learn the advantages of shifting to a remote contact center and check out the latest tools managers are using to improve performance.
How to Turn Missed Sales Calls into Revenue Opportunities
Learn how revenue execution platforms help marketers, call centers, and multi-location businesses reduce missed sales call rates and improve followups.
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Videos
What Can You Do with Invoca Conversation Intelligence?
2:18
min
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How Invoca Signal Discovery Works
2:53
min
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Our customers talk about the value of Invoca
2:47
min
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How VITAS Healthcare uses Invoca
3:11
min
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