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Recent Posts
by
Laura Schierberl
It’s Official: Invoca Is Now A Facebook Marketing Partner
We couldn’t be happier to announce that Invoca has been selected as a Facebook Marketing Partner.
by
Justin Bell
What the 2021 STIR/SHAKEN Deadline Means for Call Fraud Prevention
Telecoms must now implement STIR/SHAKEN protocols to stop robocalls and call fraud. Here’s how Invoca is helping stop call fraud and toll-free traffic pumping.
by
Owen Ray
Up-Level Your Agent Performance With Automated Contact Centre QA
Is your call centre sales team performing to its potential? Implement a quality assurance program to improve outcomes for your sales goals and your customers.
by
Debby Haynam
Women in Tech: Celebrating Our Mentors
Whether it was a specific action, encouraging statement, or memorable personality strength—these women uplifted and inspired us.
by
Blair Symes
5 Essential Marketing Strategies for Call Conversions
Marketing leaders are making it easy for consumers to engage in conversation with their businesses over the phone. Here are 5 essential strategies.
by
Derek Andersen
10 Steps to Improve Your Online Reputation Right Now
Wondering how to improve your business's online reputation? Gain insights about helpful tools and follow our 10 steps to help improve your online reputation.
by
Owen Ray
Congrats to Invoca Academy’s First Scholars!
Congratulations to 20 new Scholars from DAC, Media Experts, and Rise Interactive for becoming the first group of certified conversation intelligence experts!
by
Owen Ray
How to Measure Paid Search ROI with Call Analytics Data
Here are some tips from Think With Google and the call analytics experts at Invoca on how to accurately measure your paid search with call tracking.
by
Derek Andersen
Build Your Action Plan for Improved Customer Satisfaction
Is your customer service team stuck in a performance rut? Build your action plan with these suggestions and watch customer satisfaction improve.
by
Gregg Johnson
Invoca named a Leader in Forrester Wave Conversation Intelligence Report
Invoca has been named a Leader in The Forrester Wave: Conversation Intelligence: Sales And Marketing, Q4 2021 report. Learn more and download the report.
by
Laurence Santy
Marketing Attribution Modeling: Pros and Cons of the Top 5 Techniques
Multi-touch marketing attribution is crucial for campaign optimisation. Learn the top attribution models every marketer needs to know.
by
Kyle Andersson
Digital Market Media on Invoca Summit, Quality, and Compliance
Digital Marketing Media's Kyle Andersson reflects on Invoca Summit 2019 and what he learned at the world's only call tracking conference.
by
Laura Schierberl
How We're Fostering Diversity & Inclusion at Invoca
At Invoca we're taking the diversity and inclusion issue to heart. We are committed to fostering a culture that is fair, equitable, and welcoming for everyone.
by
Owen Ray
Customer Conversations: How BBQGuys Gets Full Visibility of the Customer Journey with Invoca
Learn how outdoor cooking retailer BBQGuys uses Invoca conversation intelligence to
by
Owen Ray
See How YDesign Group Uses Invoca to Boost its ROAS
Using Invoca with Adobe Experience Cloud to shine a light on paid search.
by
Nancy Steele
Invoca Tops G2’s Enterprise Call Tracking Category for the Sixth Consecutive Year
Invoca has been named the enterprise call tracking leader in the G2 Enterprise Grid Report for Inbound Call Tracking for over six years running.
by
Derek Andersen
How to Analyse Call Centre Data to Improve Efficiency
Invoca explains how to analyse call centre data to optimise the efficiency of your team with minimal disruption using predictive analytics and AI. Learn more.
by
Ian Dailey
Introducing Invoca for Sales: Accelerating Revenue Through Connected Buying Experiences
Learn how Invoca aligns marketing and sales teams with shared data to create connected buying experiences, improve close rates and accelerate revenue growth.
by
Debby Haynam
Video: How to Use Call Tracking to Unify Online and Offline Customer Data
Learn how Invoca call tracking enables marketers to unify digital customer journey data to data from phone calls to create a comprehensive customer profile
by
Ian Dailey
The 10 Most Important Questions to Ask Call Tracking Vendors
As you vet the best call tracking solution, you’ll probably have questions. We've heard them all, and these are most important to ask when evaluating vendors.
by
Laura Schierberl
How to Improve Marketing Efficiency Using Call Tracking and Conversational Analytics
The current environment has put pressure on marketers, as their job descriptions have expanded and become more complex.
by
Derek Andersen
30 Game-Changing Digital Marketing Statistics You Need to Know in 2025
The digital marketing landscape is more competitive than ever. We compiled these stats to help you assess the competition and improve your strategy.
by
Owen Ray
The ROI of Invoca Call Tracking in 30 Seconds
How granular attribution for inbound calls helps increase revenue, decrease customer acquisition costs & drive more high-quality calls with marketing efforts.
by
Owen Ray
40+ Statistics Home Services Marketers Need to Know in 2025
Learn home services marketing statistics about the consumer journey, search, digital ad spend, online review strategies, and phone calls.
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