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Invoca News

From product to partnerships to people, learn what’s new with Invoca.

Invocans Use Volunteer Time Off to Give Back to Their Communities

Derek Andersen
Every year, we’re inspired by how Invocans use their volunteer time off to make a difference in their communities. Read their stories here. 
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Derek Andersen

Invoca Achieves Great Place to Work Certification 4 Years in a Row

Getting Great Place to Work (GPTW) certified means more than slapping another badge on our careers page. Learn more here!
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Sarah Elizabeth Schmidt

Employee Spotlight: Caitlin Davis, Senior Director of Software Engineering

We chatted with Caitlin Davis about how Invoca's culture differs from other places she’s worked, why she's excited for the future of the company, and more.
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Stacey Watkins

Industry Signals: Pre-Built. Pre-Tested. Pretty Amazing.

Invoca’s newest speech analytics feature increases keyword spotting simplicity and accuracy in capturing critical moments in every customer call.
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Maria Ogneva

Congrats Invoca Summit 2022 Award Winners!

The winners of the Invoca Summit Awards are the most innovative conversation intelligence users and Invoca partners out there. See who won in 2022!
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Owen Ray

The 2022 Invoca Summit Awards Finalists Are…

Check out the finalists for the 2022 Invoca Summit Awards! Register for the premier conversation intelligence conference today.
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Owen Ray

New Report: Despite Inflation, Consumers Will Pay More for Great Customer Service

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Maria Ogneva

Connect and Collaborate With The New Invoca Community

Learn more about Invoca's new customer community.
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Debby Haynam

Celebrating Pride Month: An Interview with Rachel Suddeth

Hear from one of our senior software engineers about how to be a better ally, find your authentic self, and how Invoca supports its LGBTQ+ community.
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Gregg Johnson

Invoca Raises $83M in New Funding to Expand Our Conversation Intelligence Platform

Learn more about how Invoca will invest this funding to accelerate product innovation and lead the future of AI-powered conversation intelligence.

Videos

What Can You Do with Invoca Conversation Intelligence?

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Senior Marketing Leaders on the Business Impact of Invoca
Sr. Marketing Leaders on the Business Impact of Invoca

How Invoca Signal Discovery Works

2:53
min
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How Invoca Signal Discovery Works
Why Invoca is a “Must Have” for DIRECTV

Our customers talk about the value of Invoca

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min
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How VITAS Healthcare uses Invoca
How Invoca Helps ATI Understand Return on Investment

How VITAS Healthcare uses Invoca

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min
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What Can You Do with Invoca Conversation Intelligence?
What Can You Do with Invoca Conversation Intelligence?

Resource library

Learn best practices

Take a deep dive into Invoca call tracking and conversational analytics with case studies, whitepapers, videos, analyst reports, and more.

Read More Resources
The Ultimate Guide to Conversation Intelligence for the Contact Center
eBook
The Ultimate Guide to Conversation Intelligence for the Contact Center
In this interactive guide, you’ll learn everything about using conversation intelligence in the contact center from automated QA to agent coaching to call routing.
Invoca + Google Ads Success Stories
eBook
Invoca + Google Ads Success Stories
We collected our top Invoca and Google Ads success stories in this guide. Learn how our Google Ads integration can take your search marketing to the next level!
The Paid Search Playbook for Driving Phone Leads to Locations & Franchises
eBook
The Paid Search Playbook for Driving Phone Leads to Locations & Franchises
Learn how marketers at multi-location brands can generate more valuable phone calls and improve ROAS from paid search.

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