See how to connect first-party customer data from phone calls to the digital interactions that drive them to optimize digital experiences and diagnose abandonment.
In this playbook, you’ll see how you can use Invoca to accurately measure the number of users who leave the digital experience and convert on the phone or call and don’t convert. More importantly, you can discover why customers call and abandon the digital experience.
You’ll also learn about:
- How to accurately measure and decrease digital abandonment
- Use AI to analyze calls to diagnose and fix digital experience issues
- How to fine-tune messaging with voice-of-the-customer data
- Improve call handling with digital intent data
Read on to see how it works. No form is required to download!
