Invoca enables AutoNation to optimise media spend, empower contact centre agents with insights from phone calls, and connect the full digital-to-call experience.

University Hospitals first tapped Invoca to increase appointment scheduling rates and get more insight into marketing spend effectiveness. Now, it is using conversation intelligence everywhere it can.

AT&T implemented Invoca and developed seven strategic initiatives to optimise call handling and customer engagement.

Invoca enabled Spectrum Retirement to meet the COVID-19 crisis head-on, keeping residents safe and informed. It also helped them QA agent performance and improve coaching.

Banner Health uses Invoca to drive more appointments at a lower cost and democratise data across its marketing and contact centre teams

Senior Helpers uses Invoca automated quality assurance to score agent phone calls at scale and improve coaching.

This is the story of how a communications service provider got smarter about who was converting and why – knowledge that drove dramatically higher response rates while shrinking customer acquisition costs.

Invoca enables Verizon Business Group to get call attribution from marketing campaigns and optimise experiences to ensure a seamless buying journey.

Renewal by Andersen uses Invoca to boost its marketing ROAS, validate the quality of the phone leads it sends to affiliates, and improve contact centre performance

Nemours Children’s Health uses Invoca to get attribution for marketing-driven calls and identify issues harming call conversion rates.

Invoca helps BBQGuys spend its marketing budget smarter and capture insights from phone conversations at scale

CHRISTUS Health Plan uses Invoca to automate call centre quality assurance and improve agent coaching

Rentokil uses Invoca to provide consistent call experiences at its locations

Four Seasons Hotel and Resorts uses Invoca call tracking to get a full picture of its ROAS and optimise campaigns

1000Bulbs.com uses Invoca automated quality assurance to score agent phone calls at scale and identify coachable moments

Invoca enables Rogers to optimise for the campaigns driving the most phone call conversions, target prospects with the right ads, and ensure calls are properly routed to the relevant agents.

Invoca enables MoneySolver to get full marketing attribution, track affiliate campaign results, and improve sales agent performance.

Christian Brothers Automotive uses Invoca to optimise its media spend and call handling at its 270 franchise locations

Insperity uses Invoca to get attribution for the calls its marketing campaigns drive and streamline the IVR experience to reduce dropoff and increase sales calls.

Carpet Guys uses Invoca to get attribution for the calls its marketing campaigns drive and collaborate more effectively with the sales team.

Using Invoca’s Freshpaint integration, this healthcare provider gets a big marketing ROI boost

See how Amplifon Americas’ Miracle-Ear division uses Invoca to drive more leads to its franchisees and increase contact centre efficiency.

ATI Physical Therapy uses Invoca to optimise ad bidding and create a consistent customer experience across its 900+ locations

Casella Waste Systems uses Invoca to automatically score customer care calls and pinpoint coachable moments more efficiently

To build and deliver the optimal customer experience, and do it profitably, eHealth needed to connect the dots between online customer interactions and phone calls.

DIRECTV uses Invoca to get call attribution for marketing campaigns and create better buying experiences that convert more customers in the contact centre.

Physicians Mutual uses Invoca to get call attribution for its marketing campaigns, allowing it to increase conversions, reduce CPA, and improve ad targeting

Home Franchise Concepts uses Invoca to get attribution for marketing-driven phone leads and route callers to business locations more efficiently

VITAS Healthcare adopted Invoca’s AI-powered call tracking and analytics platform to gain a better understanding of what’s happening on calls to boost marketing ROI and help provide superior patient care.

When COVID hit, Viasat experienced an influx of unqualified sales calls. With Invoca they got full visibility into their digital marketing while reducing unqualified calls and increasing conversion rates.

Rise Interactive brought together Invoca and Google to convert offline activity into increased incremental digital growth.

Watermark Retirement Communities uses Invoca to get attribution for marketing-generated phone leads and to monitor contact centre agent performance

With help from Invoca, Kinetic realised ambitious sales and marketing goals in a pandemic-disrupted economy and gained the visibility into campaign performance it needs to optimise its media mix and marketing spend and improve lead quality.

With Invoca, Robert Half can intelligently route callers and capture deep conversation insights

Tracking calls from digital and direct mail to optimise marketing spend.

Starkey Hearing Technologies uses AI-Powered call analytics to decrease cost per appointment by 17%.

Comfort Keepers and its data transformation partner Search Discovery drive more high-value calls at a lower cost with Invoca AI-powered conversation intelligence.

A leading payment processor uses Invoca to get call attribution for its marketing campaigns and automate quality assurance for remote sales agents

Angel Reyes & Associates uses Invoca to get attribution for marketing-generated phone leads and to automatically score calls in the contact centre

Rick’s Custom Fencing & Decking uses Invoca to get granular call attribution and full visibility into sales agent performance.

With Invoca, Alpaca Audiology has full visibility into the quality of leads it drives to the contact centre

SCI Shared Resources uses Invoca's AI to track the performance of its associates over the phone

Using Invoca to make better decisions and deliver timely and relevant promotions to its customers.

With Invoca, the team makes smarter marketing optimisations to drive more high quality leads

With Invoca, Intelsio clients get true attribution for affiliate marketing phone leads

SERVPRO uses Invoca to efficiently route calls and provide a seamless experience for customers

Mutual of Omaha uses Invoca’s AI to score contact centre agent performance and improve its coaching program

How Flagstar Bank uses Invoca to scale marketing attribution.

With Invoca, the team gets deep insights into phone conversations to improve sales scripts and coaching

With Invoca, Ochsner Health enhances ad targeting and unifies data across the organisation

C2 Education uses Invoca Conversation Intelligence to attribute, qualify, and route calls to improve conversion rates.

Weitz & Luxenberg is a law firm with a formidable digital presence. But when it came time for potential clients to call, they also had a huge marketing data blind spot.

1st Family Dental uses Invoca conversation intelligence to drive more new patient calls, improve call centre experiences, and coach agents to improve close rates.

After proving the value of Invoca by driving record-breaking results with 1st Franklin Financial, this digital marketing agency transitioned all of its call analytics to Invoca.

Invoca enables ISG to get full visibility into the sales calls their marketing campaigns drive, helping them to acquire more customers for clients like DISH, AT&T, Windstream, and CenturyLink.

CallEngine was on a mission to create seamless shopping experiences while driving high-converting phone calls to advertisers.

After proving the value of Invoca by driving record-breaking results with 1st Franklin Financial, this digital marketing agency transitioned all of its call analytics to Invoca.

Direct2Market switched to the Invoca call tracking and analytics platform to provide a trusted solution for complete, transparent reporting between advertisers and publishers to optimise pay-per-call campaigns and increase ROI.