This report exposes how B2C marketers’ investment and feelings about AI have changed after an AI-intensive year. You’ll see how optimistic marketers are about AI, how much they’re investing, how it will impact their careers, and more

See how misaligned B2C marketing, sales, and contact centre teams impact revenue, why the buyer journey is broken, and how revenue leaders are (or aren’t) connecting their investments to revenue.

The State of AI in Digital Marketing exposes how optimistic marketers are about AI, how they plan on investing in it, how it will impact their careers, and potential barriers to adoption.

Download the report and learn why Invoca achieved the highest scores possible more than half the report criteria.

Learn how agents and managers view today’s contact centre, remote work, technology, and job satisfaction.

Learn why Invoca was named the industry leader in conversational intelligence for sales and marketing.

Download the report and learn why Invoca achieved the highest scores possible more than half the report criteria.

See what consumers expect when making automotive purchases and what dealerships and repair shops are risking when they let customers down.

Learn how consumers prefer to contact businesses, their customer experience expectations, their expectations when calling businesses, and the personalization they expect along the way.

New research by Invoca digs into how the pandemic is changing the way consumers are approaching expensive and complex purchases.

By analysing the results from over 500 marketers who, we’ll help you keep an eye on acquisition cost trends and provide tips to reduce your CPA and increase marketing revenue.

Invoca leads the pack in the G2 Crowd Winter 2020 Enterprise Grid® Report for Inbound Call Tracking Software.

See why when it comes to high-stakes purchases like mortgages and health insurance, consumers expect more than just digital convenience in this report by Invoca & Adobe.

See how the marketing industry is using — or, in too many cases, missing out on — first-party data.

In this annual benchmark study, you'll learn about consumer confidence and frustrations when dealing with businesses and how you can maximize the impact of the call experience.

Forrester Consulting conducted an independent analysis to determine the benefits of Invoca, including 395% ROI over three years.